Reliability is the ruling factor that drives the choice of an appropriate communication technology for any organization. For instance, when we consider the case of SIP trunking, majority of the companies would not like to completely abandon the older technologies like TDM (Time-Division Multiplexing) or PSTN (public switched telephone network). SIP trunking offers a more cost effective and efficient alternative to the aforementioned traditional technologies; however companies are still reluctant because they are not sure about the quality of the calls and the performance of the technology during an emergency.
Emergency Situations
During emergency situations, SIP trunking can prove to be extremely reliable provided that all the needed backups are present. TDM has been a preferred choice during emergencies for organizations because it draws the power from the phone lines instead of a separate power source. Thus, there are several businesses that prefer to retain their legacy lines to handle emergency situations. The biggest drawback of TDM is that it has only a single point of failure – if there any problem with the phone lines, you are bound to be completely isolated from the external world.
No Failures
The single point of failure is completely eliminated when you are using SIP trunking because this model has several backups at multiple points. The reliability of the service is automatically increased as a single failure would never be able to bring down the system completely. The SIP trunking system of your organization can be made even more reliable by including other failover options like the edge equipment or a secondary ISP (internet service provider). You can install backup edge units, which would help you to maintain the registrations as well as the ongoing calls for ensuring full connectivity. While choosing the secondary ISP, It is imperative to find out that it doesn’t have the common last mile like your primary provider. Shared equipments will eliminate any benefits that you would enjoy in the form of backups.
SIP Trunking Saves Money
SIP trunking is known to save money because it can make optimal use of the existing bandwidth by combining voice and data on one line. However, this often leaves many wondering whether this move would affect the quality of voice calls. Well, this challenge can be easily overcome by letting your provider set priority for specific voice traffic. Delay in data transmission is not much noticeable but when it comes to voice, it can be a big deal. Setting the priority for voice traffic makes it easier to maintain the voice quality without affecting the data transmission. You can also ensure quality of calls by using the admission control that prevents new calls when the entire dedicated bandwidth is in use. This facilitates the calls only when the quality is guaranteed.
In order to make optimal use of SIP trunking, you will need to fix up the right infrastructure and carry out proper implementation. SIP trunking ensures a dependable service and excellent voice quality.
About The Author
Michelle Patterson is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people.
