Voice communication through phones is an integral part of any business. Your business can never run smoothly without a proactive phone service. It is quite old fashioned now to use an EPBX system being controlled by operators. VoIP is here and it is flying with the cloud. Cloud is the new age technology that promises of a better business computing and communication service. With a cloud based VoIP service, you save on infrastructure setup cost, maintenance cost for various devices required to run the service, resources you need to appoint to maintain a communication system manually. All these benefits make cloud VoIP a business-friendly technology.
Internet technology
4 simple ways of obtaining customer feedback
Taking enough time to learn about how your customers are thinking is critical. You need to provide a proper platform for your customers to post reviews or feedbacks concerning your business, products or services. There are several approaches that are now used to receive the customer’s communication concerning your products and services. These ways are as follows.
Online Survey
Use of online tools such as InstantEvaluate provides faster means of obtaining the customer’s feedback. You are only required to have the customer’s email and then carry out a quick survey to help you make the necessary adjustment to your business.
Unified Communication
It is high time that businesses stop wasting their time and money on resources that are not going to fetch them the desired returns. Market is highly competitive and the need of the hour is to opt for processes that are really efficient. The success and failure of an enterprise is determined by the business processes and technology plays a very significant role in optimizing the processes. Communication systems in a business need to be seamless so that the information flow is uninterrupted. Over the past two decades, telecommunication technology has made huge advancements and new channels of communication have come into play. Now the quick-paced advancements have given rise to unique challenges in the field of communication that can be negated by Unified communication systems.
In this article, we are going to take a look at features of unified communication systems and also delve into the ways they help to eliminate the challenges.
Spying Allegations against Chinese Could Hurt US Tech Companies
US tech companies have not done well in China since Edward Snowden leaked the extent of the NSA’s spying operations. China’s state-run firms stopped buying computer hardware and software made in the US for fear that backdoors have been built in to these products to aid the NSA that make them vulnerable to security threats. This practice has been proven to be part of the NSA’s active toolkit, as revealed in documents released by Snowden.
As a result, US tech companies have taken a hit in the region. IBM has seen their sales in China fall by 20% or more in each of the last 3 financial quarters. Cisco has experienced an 8% drop of sales in China in the most recent quarter.
On Monday, May 19th, the Obama administration indicted 5 Chinese military officers for hacking US companies and cyber espionage. While this move does address a serious problem, the end result may actually hurt the very companies that may have been hacked in the scandal.
James McGregor, chairman for the advisory firm APCO, expressed that these indictments are warranted, but could also hurt US tech companies:
New Generation Work Force
The new generation workforce is full of energy and enthusiasm. They are ready to explore new areas of business and make optimum use of their skills to garner the best possible results out of their efforts. This warrants a modern company policy that offers the best possible work environment and infrastructure to this enthusiastic workforce. The new workforce is no more motivated by the sight of a bulky desktop PC as they have grown up with their smartphone and latest mobile devices. If you employ a youngster and show him to a desk with a desktop PC, he might actually burst out laughing. The use of smartphones, tablets, and own devices is gaining momentum. This is the reason why companies are adopting new technologies like Cloud Telephony that support both mobility and BYOD concepts.
Cloud Hosting Solutions: How Can It Benefit Small-Business Owners?
No more can you regard regard cloud web hosting as a futuristic technology. Today, it has emerged as a noteworthy alternative to the traditional web hosting servers. It is a particularly cost-effective hosting solution that’s reliable and scalable at the same time. Long back, it had been predicted that by the end of 2012, around 80 percent of the Fortune Companies would have shifted to cloud hosting and around 30 per cent of them would actually go on to purchase their own infrastructure. As a small business owner, you might as well be immediately confounded by the security issues posed by this technology. However, the bevy of advantages offered by it, can’t be dismissed either.
Five Renewable Energy Apps for Android Users
With the current state of our environment, it is literally a responsibility for all human beings everywhere in the world to be aware of climate and environmental issues, and, more importantly, take a firm stand on them. A big problem, however, is in terms of making a grass roots campaign to make everyone understand this issue. While there a lot of websites out there, chiefly, Energy Central, one of the best sites to go to, share, and understand energy-related issues, a lot of people would prefer having them on the go on the smartphones.
With that in mind, here are five great smartphone apps that you can download on your android tablet pc or smartphone:
Collaborative Communications – overview
Unified communications is a popular platform in today’s business communications. It is the integration of real-time communication services like standard and IP telephony, instant messaging, video conferencing, data sharing, presence information, speech recognition and call control with non-real-time communication services like voicemail, fax, SMS, and email. It is a composed of several products that provide a consistent user interface involving multiple devices and media types. Unified communications or UC greatly helps companies improve employee communication and productivity, and also optimizes the different business processes.